Our Services

We are accredited by Ofgem as a meter reading company, and can be found on their website. We offer a full range of doorstep visits services depending on your requirements. As many of our agents work evenings and are rewarded on success, our resolution rates are high.

Here is a sample of the services we offer. We can always provide a bespoke visit, just let us know your requirements, if they do not fit into the generic list below and we will work with you to achieve your aim.

  • Pre-disconnection visits (PDV’s) Gas & Electric
  • Vulnerable customer identification
  • ** Gas and Electricity prepayment non-purchase follow-up visits & resolution
  • Dispute resolution
  • Full site surveys
  • Negotiation of assessments
  • Must Read Inspection, pre-warrant visit
  • Human Rights notification
  • Court warrant application signings
  • Must Read Inspection warrant executions
  • Debt Warrant executions
  • Revenue Protection investigations
  • Vacant sites, cessation of supply
  • Portfolio reconciliation visits
  • Data gathering (field visits)
  • Live collections and energy related Revenue Protection consultancy
  • Development of processes and training material and delivery
  • Consultancy provision

** We are leading provider of non purchase follow up, offering a range of treatments which both resolves the non-purchase situation and provides customer retention. Our visit identifies the reasons for non-purchase and provides corrective behaviour where customers are either not purchasing or loading false credit to the meter.