We are accredited by Ofgem as a meter reading company, and can be found on their website. We offer a full range of doorstep visits services depending on your requirements. As many of our agents work evenings and are rewarded on success, our resolution rates are high.
Here is a sample of the services we offer. We can always provide a bespoke visit, just let us know your requirements, if they do not fit into the generic list below and we will work with you to achieve your aim.
- Pre-disconnection visits (PDV’s) Gas & Electric
- Vulnerable customer identification
- ** Gas and Electricity prepayment non-purchase follow-up visits & resolution
- Dispute resolution
- Full site surveys
- Negotiation of assessments
- Must Read Inspection, pre-warrant visit
- Human Rights notification
- Court warrant application signings
- Must Read Inspection warrant executions
- Debt Warrant executions
- Revenue Protection investigations
- Vacant sites, cessation of supply
- Portfolio reconciliation visits
- Data gathering (field visits)
- Live collections and energy related Revenue Protection consultancy
- Development of processes and training material and delivery
- Consultancy provision
** We are leading provider of non purchase follow up, offering a range of treatments which both resolves the non-purchase situation and provides customer retention. Our visit identifies the reasons for non-purchase and provides corrective behaviour where customers are either not purchasing or loading false credit to the meter.