Vulnerable customer identification
Enhanced Vulnerability assesments
Identification of customers with ability to pay issues
Full financial assesment.
Debt resolution visits.
Pre-disconnection visits (PDV’s) Gas & Electric
Human Rights notification
Court warrant application signings
Civil Proceedings including county court judgements and advice.
Social Services and other appropriate body referrals
Advise and/or representation at Contested Court hearings.
How to avoid contested court hearing
Office based investigations pre-court/litigation - Companies house/Land registry/192.com/electoral role and other information sources.
We have 6 standard debt routes designed to elicit the best response from a customer profile/circumstance.
each route can be tailored to a supplier’s requirement.