Debt Resolution

Vulnerable customer identification

Enhanced Vulnerability assesments

Identification of customers with ability to pay issues

Full financial assesment.

Debt resolution visits.

Pre-disconnection visits (PDV’s) Gas & Electric

Human Rights notification

Court warrant application signings

Closed Debt.

Civil Proceedings including county court judgements and advice.

Social Services and other appropriate body referrals


Liability Queries

Advise and/or representation at Contested Court hearings.

How to avoid contested court hearing


Office based investigations pre-court/litigation - Companies house/Land registry/ role and other information sources.

Remote switching.

We have 6 standard debt routes designed to elicit the best response from a customer profile/circumstance.

each route can be tailored to a supplier’s requirement.